So how can you make sure that you choose the right insurance? Here are a few of the factors that should influence your decision.
When choosing insurance, it’s easy to focus on cover and cost alone. However, this is not wise – perhaps the most important factor to consider is the reputation of the provider. Firms that have a confirmed history of poor customer service are to be avoided at all costs, so take the time to do a little research online, looking for reviews and recommendations. Those firms with a track record of excellent customer service, such as Catlin Insurance, should be shortlisted immediately.
Another often-overlooked factor that ought to be considered is the policies adopted by different providers. It’s easy to forget this, but examples such as easy claims procedures and 24-hour claims lines can make stressful experiences a lot less laborious. Local call centers are also a huge plus, as they remove the obstacle of a language barrier, which reduces call times and increases the overall fluidity of the claims process.
Of course, the policies offered by different providers are also hugely important, as you must be able to find one that suits your business’s individual needs. Make sure that you’re happy with how drivers are covered, as some will only extend coverage to those who are specifically identified by the policy. Look, instead, for those that allow permissive use, as these cover any driver who has your permission to operate a company vehicle.
Check, too, whether your employees are covered when they use their own vehicles for business purposes, and whether they’re covered if they use a rental car. Many policies do not provide such coverage, so if your business often uses rental or personal vehicles, you may need to pay more for extended coverage.
Lastly, remember to always check, re-check and check again the small print, as you need to know exactly what is and isn’t included in your policy, not only so that your needs are met, but also so that you don’t find yourself liable for something you thought you’d protected yourself against.
Now go out there and find a policy that suits you!